BizNuma vs Gallabox: WhatsApp CRM for Indian sales teams
Gallabox is an omnichannel AI-agent platform (WhatsApp, Instagram, web, voice) for capture → qualify → book/pay — built for revenue teams in real estate, healthcare, automotive, and professional services. BizNuma is an Official WhatsApp CRM inbox for Indian sales teams: IndiaMART + JustDial + TradeIndia into one WhatsApp-first shared inbox, instant auto-reply, GST quotes in chat, and payment links on Pro+.
Public pages checked 2026-09-16. Confirm live peer pricing before you buy.
Who each is for
Choose BizNuma if
You are a manufacturer, wholesaler, distributor, or trader closing India B2B marketplace enquiries on WhatsApp. You need one Official WhatsApp-first sales inbox, named paths for IndiaMART, JustDial, and TradeIndia, GST quotations in chat, payment links on Pro+, prepaid plans from ₹999/mo + 18% GST, and 0% Meta markup.
Gallabox may fit if
You need multi-channel AI agents (IG/web/voice + WhatsApp), appointment/booking journeys, and services vertical playbooks (real estate, healthcare, automotive, professional services). Confirm live stickers at gallabox.com/pricing.
Side-by-side
As of 2026-09-16, public marketing pages.
| Feature | BizNuma | Gallabox |
|---|---|---|
| Official WhatsApp Business API | Yes | Yes — WhatsApp Business API number on plans |
| Shared team inbox | Yes (WhatsApp-first, all plans) | Unified / shared inbox across WA, IG, web, voice |
| Multi-agent seats | Starter 2 · Pro 5 · Growth 10 · Scale 15 | Basic 3 hard cap; Essential 6 + extras ₹1,200/user/mo; Advanced extras ₹1,500/user/mo |
| IndiaMART | Named product path | Not found on public marketing (as of 2026-09-16) |
| JustDial | Named product path | Not found on public marketing (as of 2026-09-16) |
| TradeIndia | Named product path | Not found on public marketing (as of 2026-09-16) |
| GST quotations in chat | Yes (limits by plan) | Not found as a named GST-quote pillar |
| Payment links in chat | Pro+ only | Payment-link collection in journey copy; Razorpay / Cashfree / Stripe — different packaging |
| Broadcast | Official campaigns/month by plan (10 / 100 / 500 / 1,000) | Broadcast campaigns; contact limits by plan (e.g. Basic 10K/mo) |
| Other channels | WhatsApp-first | Instagram, web widget, AI voice / phone |
| Platform pricing | From ₹999/mo + 18% GST | Basic ₹2,999 (qtr) / ₹2,399 (annual); Essential ₹6,999 / ₹5,599; Advanced ₹16,999 / ₹13,599 (per month within term); WA fees separate |
| Meta conversation fees | 0% markup stated | WA messaging charged separately — markup % Unknown (do not invent) |
| Trial | 30-day Starter trial only (no card) | Free trial, no card, 500 AI credits; pricing FAQ references 7-day trial |
| Chat history | 30 days on every plan | Check their site |
Both products are Official WhatsApp peers with shared inbox. Do not claim Gallabox is unofficial or has no inbox. Higher INR floor than BizNuma ₹999 is a fair contrast when quarterly vs annual labels are clear.
Pricing honesty
BizNuma: Prepaid from ₹999/mo + 18% GST (3 / 6 / 12 months). Meta fees with 0% BizNuma markup. 30-day trial = Starter only. Payment links in chat start on Pro+. Chat history is 30 days on every plan.
Gallabox: Public INR Basic / Essential / Advanced at gallabox.com/pricing — e.g. Basic ₹2,999/mo billed quarterly or ₹2,399/mo billed annually; Essential ₹6,999 / ₹5,599; Advanced ₹16,999 / ₹13,599 (per month within term). WhatsApp messaging fees are separate. Free trial with AI credits (FAQ references 7 days). We do not invent a 0% Meta markup line for Gallabox. Check live pricing.
When to pick which
Pick BizNuma when
The job is marketplace enquiry → WhatsApp-first Official sales inbox → GST quote → payment link (Pro+), with a lower prepaid INR floor and 0% Meta markup language — not an AI omnichannel appointment suite for services verticals.
Pick Gallabox when
You need IG/web/voice AI agents, appointment booking journeys, services vertical playbooks, or higher-tier AI credits/CRM depth. Evaluate live quarterly vs annual stickers on their site.
FAQs
Gallabox vs BizNuma
Is Gallabox built on the Official WhatsApp Business API?
Yes. Gallabox plans include a WhatsApp Business API number and WhatsApp automation. BizNuma is also Official API only — we never recommend grey/unofficial WhatsApp tools.
Does Gallabox have a shared inbox?
Yes. They market a unified / shared inbox across WhatsApp, Instagram, web, and voice. BizNuma is WhatsApp-first for Indian sales teams.
Does Gallabox integrate IndiaMART / JustDial / TradeIndia?
As of 2026-09-16, those were not found on Gallabox’s public marketing. BizNuma names IndiaMART, JustDial, and TradeIndia as product paths into one Official shared inbox. We do not claim forever absence — only what public marketing shows today.
How much is Gallabox Basic?
Public stickers as of 2026-09-16: ₹2,999/mo billed quarterly or ₹2,399/mo billed annually (plus separate WhatsApp messaging fees). Always label the billing term. BizNuma prepaid plans start from ₹999/mo + 18% GST.
Can I send GST quotations and payment links in WhatsApp with BizNuma?
GST quotes / estimates / proforma can go in chat (limits by plan). Payment links in chat are Pro+ only — not on Starter.
What is the BizNuma trial?
A 30-day trial on the Starter plan only (no credit card). Gallabox offers a free trial with AI credits; their pricing FAQ references a 7-day trial — different model from BizNuma’s 30-day Starter-only trial.
Does BizNuma mark up Meta WhatsApp fees?
BizNuma states 0% Meta markup. Gallabox bills WhatsApp messaging separately — we do not invent a 0% markup claim for them.
Who should choose which?
Marketplace-led Indian B2B sellers who quote and collect on WhatsApp → start with BizNuma. Revenue teams whose primary job is AI omnichannel capture → qualify → book/pay (real estate, healthcare, automotive, professional services) → evaluate Gallabox on their site, then compare live fees and workflow fit.
Related pages
- Compare WhatsApp CRM for India
Hub index for BizNuma vs peer tools.
- BizNuma vs DoubleTick
CX / broadcast-at-scale vs Indian sales CRM inbox.
- BizNuma vs AiSensy
Sales CRM inbox vs broadcast-first marketing BSP.
- BizNuma vs Interakt
Marketplace triad + GST vs growth suite + Sales CRM.
- BizNuma vs Wati
India B2B inbox vs global omnichannel growth.
- Pricing
Prepaid plans from ₹999/mo + 18% GST, 30-day Starter trial only.
- WhatsApp CRM
Official CRM inbox for Indian sales teams.
- Team inbox
Shared Official WhatsApp inbox for your sales team.