Official WhatsApp Business API
Simple, honest pricing
Starter includes a 30-day trial — no credit card. Pro, Growth, and Scale start when you subscribe. Prices are per month within a 3-, 6-, or 12-month term. + 18% GST.
- 30-day trial on Starter
- 0% Meta markup
- Prepaid 3, 6 or 12 months
Starter ₹999/mo + GST (= ₹1,179/mo) · Growth most popular
Choose subscription term
Prices shown per month. 3-month Starter billed upfront: ₹2,997 + GST · Billed upfront for 3 months · + 18% GST
WhatsApp Business App onboarding supported — we help you connect your existing business number to the Official WhatsApp Business API.
Starter
For solo sellers capturing IndiaMART & marketplace leads on WhatsApp
3-month Starter billed upfront: ₹2,997
₹999/mo within term · + 18% GST
- 30-day trial included
- 1 WhatsApp Business number
- Unified shared team inbox
- Up to 2 team members
- Up to 3,000 contacts
- Unlimited messages
Pro
For small teams ready to automate follow-ups and close deals faster
3-month Pro billed upfront: ₹8,997
₹2,999/mo within term · + 18% GST
- 2 WhatsApp Business numbers
- All numbers in one unified inbox
- Up to 5 team members
- Up to 10,000 contacts
- Unlimited messages
- 30-day chat history
Growth
For scaling businesses that need higher limits and stronger support
3-month Growth billed upfront: ₹17,997
₹5,999/mo within term · + 18% GST
- 2 WhatsApp Business numbers
- All numbers in one unified inbox
- Up to 10 team members
- Up to 40,000 contacts
- Unlimited messages
- 30-day chat history
Scale
For high-volume teams that need more numbers, agents, and API access
3-month Scale billed upfront: ₹29,997
₹9,999/mo within term · + 18% GST
- Up to 3 WhatsApp Business numbers
- All numbers in one unified inbox
- Up to 15 team members
- Up to 1,00,000 contacts
- Unlimited messages
- 30-day chat history
BizNuma does not cap how many messages you send. Daily sending limits follow Meta's Official WhatsApp Business API (quality rating and messaging tier). Conversation fees are billed by Meta separately — 0% markup from us.
Conversational AI add-on · Available on every plan · From WhatsApp — ask for quote
AI Chat Assistant for WhatsApp
A conversational AI add-on for WhatsApp that answers product questions, qualifies leads, handles FAQs, and drafts helpful replies across your connected business numbers. It delivers a ChatGPT-style or Gemini-style conversational experience inside your WhatsApp sales workflow, while keeping human agents in control.
ChatGPT and Gemini are third-party trademarks. References describe the conversational use case only and do not imply affiliation or endorsement.
All plans include
Core platform features on Starter, Pro, Growth, and Scale.
Transparent messaging costs
Your BizNuma plan covers the software. Meta conversation fees are billed separately.
BizNuma plan
Platform subscription
Inbox, CRM, automation & support
Our markup
0%
On Meta WhatsApp conversation fees
Available on request
Enterprise
Need more than Scale — higher agent limits, extra WhatsApp numbers, custom SLAs, or dedicated onboarding? Enterprise is available with tailored pricing.
- Custom limits & contracts
- Priority onboarding
- Dedicated success support
Full feature comparison
See exactly what's included on Starter, Pro, Growth, and Scale. Prices are per month + 18% GST.
Select a plan to compare
Growth
₹5,999/mo + GST
- WhatsApp Business numbersUp to 2
- WhatsApp Business App onboarding
- Official WhatsApp Business API
- Team membersUp to 10
- Contacts40,000
- MessagesUnlimited
- Chat history30 days
- Unified shared team inbox
- Multiple numbers in one inbox
- Message templatesUnlimited
- Quote / estimate / proformaUp to 10,000
- IndiaMART / JustDial / TradeIndia
- Other integrations
- Meta Conversion API
- FAQ auto-replies
- Automation workflowsAdvanced
- Broadcast campaigns/month500
- WhatsApp catalog
- Payment links in chat
- API access
- Dedicated account manager
- AI Chat AssistantAdd-on
- SupportWhatsApp + phone
- 30-day trial
| Feature | Starter₹999/mo | Pro₹2,999/mo | Most PopularGrowth₹5,999/mo | Scale₹9,999/mo |
|---|---|---|---|---|
| WhatsApp Business numbers | 1 | Up to 2 | Up to 2 | Up to 3 |
| WhatsApp Business App onboarding | ||||
| Official WhatsApp Business API | ||||
| Team members | Up to 2 | Up to 5 | Up to 10 | Up to 15 |
| Contacts | 3,000 | 10,000 | 40,000 | 1,00,000 |
| Messages | Unlimited | Unlimited | Unlimited | Unlimited |
| Chat history | 30 days | 30 days | 30 days | 30 days |
| Unified shared team inbox | ||||
| Multiple numbers in one inbox | ||||
| Message templates | 50 | Unlimited | Unlimited | Unlimited |
| Quote / estimate / proforma | Up to 1,000 | Up to 2,500 | Up to 10,000 | Up to 25,000 |
| IndiaMART / JustDial / TradeIndia | ||||
| Other integrations | ||||
| Meta Conversion API | ||||
| FAQ auto-replies | ||||
| Automation workflows | Standard | Advanced | Advanced | |
| Broadcast campaigns/month | 10 | 100 | 500 | 1,000 |
| WhatsApp catalog | ||||
| Payment links in chat | ||||
| API access | ||||
| Dedicated account manager | ||||
| AI Chat Assistant | Add-on | Add-on | Add-on | Add-on |
| Support | Email | Priority email | WhatsApp + phone | WhatsApp + phone |
| 30-day trial |
BizNuma does not cap how many messages you send. Daily sending limits follow Meta's Official WhatsApp Business API (quality rating and messaging tier). Conversation fees are billed by Meta separately — 0% markup from us. Growth is highlighted as our most popular plan. Enterprise is available on request for custom limits.
Popular WhatsApp CRM workflows
- See how plans compare
Compare BizNuma with other Official WhatsApp CRM options for Indian B2B teams — no invented pricing.
- Unified team inbox
Multiple Official numbers, assignment rules, and visibility into who is responding.
- CRM for distributors
Dealer networks, order pipeline, and retailer broadcasts on the Official API.
- WhatsApp broadcast India
Compliant template campaigns — Official API only, not unofficial bulk tools.
FAQs
Pricing questions
Billing, trials, WhatsApp fees, and plan differences.
How much does BizNuma cost?
BizNuma plans start at ₹999/mo + 18% GST on prepaid 3-, 6-, or 12-month terms: Starter ₹999/mo, Pro ₹2,999/mo, Growth ₹5,999/mo, and Scale ₹9,999/mo. See the plan cards above for agents, Official WhatsApp numbers, and feature limits.
What is the total cost — BizNuma subscription vs Meta WhatsApp fees?
You pay BizNuma for the CRM platform (inbox, pipeline, automation, marketplace integrations, GST quotes, and payment links in chat on eligible plans). Meta bills WhatsApp API conversation and template fees separately at their published India rates — BizNuma charges 0% markup on Meta messaging. Confirm live Meta rates on Meta's official WhatsApp Business pricing page before you budget.
Does BizNuma charge extra for WhatsApp messages?
No markup. Your plan includes unlimited platform messaging; Meta's per-conversation charges are billed by Meta, not marked up by BizNuma. Daily send limits follow Meta's Official API tiers and quality rating.
What is the Starter plan?
₹999/month: up to 2 agents, 1 WhatsApp number, 3,000 contacts, unlimited messages, 50 message templates, 30-day chat history, IndiaMART/JustDial/TradeIndia lead capture, FAQ auto-replies, and 10 broadcast campaigns/month. Daily sending limits are set by Meta's WhatsApp Business API, not by BizNuma.
What's in the Pro plan?
₹2,999/month: up to 5 agents, 2 WhatsApp numbers, 10,000 contacts, unlimited messages & templates, 30-day chat history, Meta Conversion API, full integrations, standard automation, payment links in chat, and 100 broadcast campaigns/month.
What's in the Growth plan?
₹5,999/month: up to 10 agents, 2 WhatsApp numbers, 40,000 contacts, 30-day chat history, advanced automation, WhatsApp catalog, API access, dedicated account manager, 500 broadcast campaigns, and WhatsApp + phone support. Our most popular plan.
What's in the Scale plan?
₹9,999/month: up to 15 agents, up to 3 WhatsApp numbers, 1,00,000 contacts, 30-day chat history, up to 25,000 quotes/estimates/proforma, API access, dedicated account manager, and 1,000 broadcast campaigns/month.
Are quotations, estimates, and proforma invoices included?
Yes — on every plan, with limits: Starter up to 1,000, Pro up to 2,500, Growth up to 10,000, Scale up to 25,000. Create and send them in chat on WhatsApp — GST-ready.
Can I manage multiple WhatsApp Business numbers in one shared team inbox?
Yes. Pro and Growth support up to 2 WhatsApp Business numbers, while Scale supports up to 3. Conversations from every connected number appear in one unified shared team inbox, where agents can reply, assign chats, add notes, and track ownership without switching accounts.
Does BizNuma support existing WhatsApp Business App numbers?
Yes. BizNuma supports guided WhatsApp Business App onboarding for eligible existing numbers. We help you connect each number to the Official WhatsApp Business API and manage supported numbers through the same unified team inbox.
How does billing work?
Plans are sold as 3-, 6-, or 12-month subscriptions only — not open-ended monthly. Prices on this page are per month within your chosen term. + 18% GST. Contact us on WhatsApp to start or renew.
Is there a 30-day trial?
Yes — a 30-day trial on the Starter plan only. No credit card required. Pro, Growth, and Scale start when you subscribe. Start the Starter trial at crm.biznuma.com/signup?plan=starter.
How long is chat history stored?
30 days on every plan — Starter, Pro, Growth, and Scale. All team members see the same conversation history within that window.
Does pricing include WhatsApp API fees?
BizNuma's plan covers the platform and does not cap message volume. Daily sending limits follow Meta's Official WhatsApp Business API (quality rating and messaging tier). WhatsApp per-conversation fees are billed by Meta separately. We charge 0% markup on those fees.
Is there a setup fee?
None. Connect your WhatsApp Business number and go live with guided onboarding — at zero extra setup cost.
Try Starter free for 30 days
30-day trial on Starter · No credit card. Pro, Growth, and Scale start when you subscribe. Prepaid 3-, 6-, or 12-month billing.
Start Starter trial