BizNuma WhatsApp CRM
Simple, honest pricing
Multiple WhatsApp Business numbers, one unified shared team inbox, optional AI Chat, and a 30-day trial on every plan.
Choose subscription term
Prices shown per month. Billed upfront for 12 months · + 18% GST
WhatsApp Business App onboarding supported — we help you connect your existing business number to the Official WhatsApp Business API.
Starter
For solo sellers capturing IndiaMART & marketplace leads on WhatsApp
₹11,988 billed for 12 months
+ 18% GST
- 1 WhatsApp Business number
- Unified shared team inbox
- Up to 2 team members
- Up to 3,000 contacts
- 100 messages/day
- 30-day chat history
Pro
For small teams ready to automate follow-ups and close deals faster
₹35,988 billed for 12 months
+ 18% GST
- 2 WhatsApp Business numbers
- All numbers in one unified inbox
- Up to 5 team members
- Up to 10,000 contacts
- Unlimited messages
- 30-day chat history
Growth
For scaling businesses that need higher limits and stronger support
₹71,988 billed for 12 months
+ 18% GST
- 2 WhatsApp Business numbers
- All numbers in one unified inbox
- Up to 10 team members
- Up to 40,000 contacts
- Unlimited messages
- 30-day chat history
Scale
For high-volume teams that need more numbers, agents, and API access
₹1,19,988 billed for 12 months
+ 18% GST
- Up to 3 WhatsApp Business numbers
- All numbers in one unified inbox
- Up to 15 team members
- Up to 1,00,000 contacts
- Unlimited messages
- 30-day chat history
Conversational AI add-on · Available on every plan
AI Chat Assistant for WhatsApp
A conversational AI add-on for WhatsApp that answers product questions, qualifies leads, handles FAQs, and drafts helpful replies across your connected business numbers. It delivers a ChatGPT-style or Gemini-style conversational experience inside your WhatsApp sales workflow, while keeping human agents in control.
ChatGPT and Gemini are third-party trademarks. References describe the conversational use case only and do not imply affiliation or endorsement.
All plans include
Core platform features on Starter, Pro, Growth, and Scale.
Transparent messaging costs
Your BizNuma plan covers the software. Meta conversation fees are billed separately.
BizNuma plan
Platform subscription
Inbox, CRM, automation & support
Our markup
0%
On Meta WhatsApp conversation fees
Available on request
Enterprise
Need more than Scale — higher agent limits, extra WhatsApp numbers, custom SLAs, or dedicated onboarding? Enterprise is available with tailored pricing.
- Custom limits & contracts
- Priority onboarding
- Dedicated success support
Full feature comparison
See exactly what's included on Starter, Pro, Growth, and Scale. Prices are per month + 18% GST.
Select a plan to compare
Growth
₹5,999/mo + GST
- WhatsApp Business numbersUp to 2
- WhatsApp Business App onboarding
- Official WhatsApp Business API
- Team membersUp to 10
- Contacts40,000
- Messages/dayUnlimited
- Chat history30 days
- Unified shared team inbox
- Multiple numbers in one inbox
- Message templatesUnlimited
- Quote / estimate / proformaUp to 10,000
- IndiaMART / JustDial / TradeIndia
- Other integrations
- Meta Conversion API
- FAQ auto-replies
- Automation workflowsAdvanced
- Broadcast campaigns/month500
- WhatsApp catalog
- Razorpay payments in chat
- API access
- Dedicated account manager
- AI Chat AssistantAdd-on
- SupportWhatsApp + phone
- 30-day free trial
| Feature | Starter₹999/mo | Pro₹2,999/mo | Most PopularGrowth₹5,999/mo | Scale₹9,999/mo |
|---|---|---|---|---|
| WhatsApp Business numbers | 1 | Up to 2 | Up to 2 | Up to 3 |
| WhatsApp Business App onboarding | ||||
| Official WhatsApp Business API | ||||
| Team members | Up to 2 | Up to 5 | Up to 10 | Up to 15 |
| Contacts | 3,000 | 10,000 | 40,000 | 1,00,000 |
| Messages/day | 100 | Unlimited | Unlimited | Unlimited |
| Chat history | 30 days | 30 days | 30 days | 30 days |
| Unified shared team inbox | ||||
| Multiple numbers in one inbox | ||||
| Message templates | 50 | Unlimited | Unlimited | Unlimited |
| Quote / estimate / proforma | Up to 1,000 | Up to 2,500 | Up to 10,000 | Up to 25,000 |
| IndiaMART / JustDial / TradeIndia | ||||
| Other integrations | ||||
| Meta Conversion API | ||||
| FAQ auto-replies | ||||
| Automation workflows | Standard | Advanced | Advanced | |
| Broadcast campaigns/month | 10 | 100 | 500 | 1,000 |
| WhatsApp catalog | ||||
| Razorpay payments in chat | ||||
| API access | ||||
| Dedicated account manager | ||||
| AI Chat Assistant | Add-on | Add-on | Add-on | Add-on |
| Support | Email | Priority email | WhatsApp + phone | WhatsApp + phone |
| 30-day free trial |
Growth is highlighted as our most popular plan. Enterprise is available on request for custom limits.
FAQs
Pricing questions
Billing, trials, WhatsApp fees, and plan differences.
What is the Starter plan?
₹999/month: up to 2 agents, 1 WhatsApp number, 3,000 contacts, 100 messages/day, 50 message templates, 30-day chat history, IndiaMART/JustDial/TradeIndia lead capture, FAQ auto-replies, and 10 broadcast campaigns/month.
What's in the Pro plan?
₹2,999/month: up to 5 agents, 2 WhatsApp numbers, 10,000 contacts, unlimited messages & templates, Meta Conversion API, full integrations, standard automation, Razorpay in chat, and 100 broadcast campaigns/month.
What's in the Growth plan?
₹5,999/month: up to 10 agents, 2 WhatsApp numbers, 40,000 contacts, advanced automation, WhatsApp catalog, API access, dedicated account manager, 500 broadcast campaigns, and WhatsApp + phone support. Our most popular plan.
What's in the Scale plan?
₹9,999/month: up to 15 agents, up to 3 WhatsApp numbers, 1,00,000 contacts, up to 25,000 quotes/estimates/proforma, API access, dedicated account manager, and 1,000 broadcast campaigns/month.
Are quotations, estimates, and proforma invoices included?
Yes — on every plan, with limits: Starter up to 1,000, Pro up to 2,500, Growth up to 10,000, Scale up to 25,000. Create and send them in chat on WhatsApp — GST-ready.
Can I manage multiple WhatsApp Business numbers in one shared team inbox?
Yes. Pro and Growth support up to 2 WhatsApp Business numbers, while Scale supports up to 3. Conversations from every connected number appear in one unified shared team inbox, where agents can reply, assign chats, add notes, and track ownership without switching accounts.
Does BizNuma support existing WhatsApp Business App numbers?
Yes. BizNuma supports guided WhatsApp Business App onboarding for eligible existing numbers. We help you connect each number to the Official WhatsApp Business API and manage supported numbers through the same unified team inbox.
How does billing work?
Plans are sold as 3-, 6-, or 12-month subscriptions only — not open-ended monthly. Prices on this page are per month within your chosen term. + 18% GST. Contact us on WhatsApp to start or renew.
Is there a free trial?
Yes — 30-day free trial on Starter, Pro, Growth, and Scale. Talk to us on WhatsApp to get started.
Does pricing include WhatsApp API fees?
BizNuma's plan covers the platform. WhatsApp's per-conversation fees (charged by Meta) are separate and typically very low for Indian businesses. We charge 0% markup on Meta messaging fees.
Is there a setup fee?
None. Connect your WhatsApp Business number and go live with guided onboarding — at zero extra setup cost.
Start your 30-day trial
Message us on WhatsApp to pick Starter, Pro, Growth, or Scale — we'll help you go live on Official WhatsApp Business API.
Talk to sales