WhatsApp CRM for
Indian Manufacturers
Manage distributors, retailers, and direct buyers on Official WhatsApp Business numbers. Instant auto-reply to IndiaMART leads, track every B2B deal in a pipeline, and keep your dealer network updated with broadcast messages.
How Manufacturers Use BizNuma WhatsApp CRM
Auto-Reply to IndiaMART Buyers
Every IndiaMART buyer enquiry gets an instant WhatsApp reply with product specs, MOQ, and pricing.
Shared Team Inbox for Sales Engineers
Route technical enquiries to pre-sales engineers and commercial queries to sales agents — automatically.
B2B Sales Pipeline
Track deals from Enquiry → Sample Sent → Quote → Negotiation → Purchase Order → Payment.
Dealer Network Broadcasts
Send new product launches, price revisions, and promotional offers to thousands of dealers in one click.
Technical FAQ Chatbot
Auto-send datasheets, certificates, and spec sheets when buyers ask about product details — 24/7.
Sales Agent Reports
Track each agent's enquiries handled, deals won, and revenue contributed — real-time dashboards.
Frequently Asked Questions
How does BizNuma help manufacturers manage B2B sales?
Shared WhatsApp inbox for the entire sales team to handle distributor, retailer, and direct buyer conversations — with pipeline, auto-reply, and payment links on Pro+.
Can manufacturers use it for IndiaMART leads?
Yes — auto-capture every IndiaMART enquiry and send an instant WhatsApp reply. First to reply wins the order.
Can I manage my distributor and dealer network?
Yes — segment contacts by type (distributor, retailer, buyer) and send targeted broadcast messages. Manage all inbound order conversations in one inbox.
How does it handle technical enquiries?
Chatbot auto-answers FAQs on specs, certifications, MOQ, delivery, and auto-sends datasheets and PDFs.
Can multiple agents handle enquiries?
Yes — up to 15 agents on Scale (2 on Starter · 5 on Pro · 10 on Growth). Route technical queries to pre-sales engineers and commercial queries to sales agents automatically.
Is it suitable for export manufacturers?
Yes — supports international numbers. Manage domestic and export buyer conversations in one unified inbox.
What does it cost?
30-day Starter trial. Pro plan ₹2,999/month includes IndiaMART integration, pipeline, broadcast, automation, and reports.
How does it improve dealer communication?
Broadcast lets you message thousands of dealers at once — new launches, price revisions, stock alerts. Dealers reply to your shared inbox.