Run Your Sales on
WhatsApp Autopilot
BizNuma automates auto-replies, FAQ chatbot, follow-up sequences, and lead assignment on WhatsApp. Your team handles only the conversations that need human attention.
Official WhatsApp Business API • Meta Tech Provider • Zero ban risk
WhatsApp automation lets businesses send automatic replies, run follow-up sequences, answer FAQs via chatbot, and assign leads to agents without manual action — so your team focuses on closing deals, not chasing.
6 WhatsApp Automations That Grow Your Sales
Instant Auto-Reply
Every new WhatsApp contact gets an automatic welcome message with your product catalogue, pricing, and next steps — in seconds.
FAQ Chatbot
Auto-detect questions about price, MOQ, delivery, and payment. Send the right answer automatically. Works 24/7.
Follow-Up Sequences
No reply after 24h? Auto-send follow-up 1. Still no reply after 48h? Follow-up 2 goes automatically. Never lose a lead to silence.
Lead Auto-Assignment
Route IndiaMART leads to your best closers. Assign after-hours chats to on-call agents. Round-robin for fair distribution.
Pipeline Triggers
Auto-move leads in your pipeline when automations fire. 'Follow-up Sent' moves to next stage. 'Payment link sent' moves to Payment Pending.
After-Hours Assistant
Outside business hours? BizNuma auto-replies with expected response time, FAQ answers, and a link to your catalogue.
Set Up WhatsApp Automation in 10 Minutes
Connect WhatsApp Business number
Link your existing number via Official Meta API. Keep the same number your customers already know.
Set up your first auto-reply
Write a welcome message with catalogue link, pricing, and next steps. Goes to every new contact instantly.
Build FAQ chatbot
Add common questions and answers (price, MOQ, delivery). BizNuma detects intent and replies automatically.
Create follow-up sequences
Trigger: no reply in 24h → send follow-up 1. No reply in 48h → follow-up 2. Set and forget.
Configure auto-assignment rules
Route IndiaMART leads to senior closers. After-hours to on-call agents. Round-robin for the rest.
Frequently Asked Questions
What is WhatsApp automation for business?
Automatic replies, follow-up sequences, FAQ chatbot, and lead assignment — without manual action. Your team handles only conversations that need a human.
What automations does BizNuma support?
Instant auto-reply, IndiaMART auto-capture + reply, FAQ chatbot, follow-up sequences (24h/48h/7d), lead auto-assignment, and pipeline stage triggers.
Can BizNuma auto-reply to IndiaMART leads?
Yes — captures every IndiaMART enquiry and sends a WhatsApp reply in under 60 seconds, 24/7.
Can I set up a WhatsApp chatbot?
Yes — FAQ chatbot auto-detects questions on price, MOQ, delivery, payment and responds automatically. Also sends PDFs and catalogue links.
Does it support follow-up automation?
Yes — no reply in 24h → follow-up 1. No reply in 48h → follow-up 2. No reply in 7 days → final follow-up. Multi-step, fully automated.
Is it Meta compliant?
Yes — Official WhatsApp Business API. Meta-approved templates. Zero ban risk. BizNuma is a Meta Tech Provider.
Does automation work after business hours?
Yes — all automations run 24/7. Buyers at 11 PM get instant auto-reply. Your team picks up in the morning.
How much does it cost?
Basic auto-reply: free plan. Full automation: Pro plan ₹2,999/month, Growth plan ₹4,999/month.