Payment Links in WhatsApp Chat
Close B2B deals where the conversation already lives. Send payment links inside WhatsApp — connect Razorpay or Cashfree and collect without switching apps.
Official WhatsApp Business API · 30-day trial · Plans from ₹999/mo
Payment links in WhatsApp chat let B2B sellers collect advance payments, order balances, or invoice dues inside the same conversation where quotes were shared. A WhatsApp CRM generates a secure payment link — via Razorpay or Cashfree — and sends it in chat so buyers pay without leaving WhatsApp or opening a separate payment portal.
Step-by-step guide
Connect Razorpay or Cashfree
Link your preferred payment gateway in BizNuma. Use Razorpay or Cashfree — whichever your business already uses. No single-PSP lock-in.
Open the buyer conversation in your team inbox
Find the lead from IndiaMART, JustDial, TradeIndia, or direct WhatsApp in BizNuma's shared inbox on your Official WhatsApp Business number.
Send a GST quotation first (optional)
Share an itemised GST quote with tax breakup in chat. When the buyer approves, move straight to payment in the same thread.
Generate and send the payment link
Create a payment link for the agreed amount and send it inside the WhatsApp conversation. The buyer taps and pays on their phone.
Track payment status in your pipeline
See which deals have quotes sent, payments pending, and payments received. Your whole team has visibility on the Official number.
Follow up on unpaid links
Use follow-up automation when a payment link goes unpaid. All plans include 30 days of chat history so context is never lost.
Explore BizNuma, our WhatsApp CRM, and pricing — or dive deeper:
Frequently Asked Questions
Can I collect payments inside WhatsApp?
Yes. BizNuma lets you send payment links directly in the WhatsApp chat on your Official WhatsApp Business number. Buyers pay without leaving the conversation.
Which payment gateways does BizNuma support?
Razorpay and Cashfree. Connect whichever gateway your business already uses — BizNuma does not lock you into one payment provider.
Do buyers need a separate app to pay?
No. They tap the payment link in WhatsApp and complete payment on their phone browser or UPI app. The conversation stays in WhatsApp.
Can I send a payment link after a GST quotation?
Yes. Share a GST quote in chat, get buyer approval, then send the payment link in the same thread — quote to payment without email or PDF.
Does this work for marketplace leads?
Yes. Capture leads from IndiaMART, JustDial, TradeIndia, or WhatsApp, reply instantly, send quotes, and collect payment on the same Official number.
How much does payment-in-chat software cost?
BizNuma plans start at ₹999/mo + GST with a 30-day trial. Payment links in chat are part of the WhatsApp CRM workflow on every paid plan.
How long is chat history stored?
All BizNuma plans — Starter through Scale — include 30 days of chat history on connected Official WhatsApp Business numbers.
Collect Payments Where You Already Sell
Razorpay or Cashfree · Payments in chat · 30-day trial · Plans from ₹999/mo