Turn Every Chat Into Revenue
Business messaging integrated CRM built for B2B teams. Manage all customer conversations, automate follow-ups, and never miss a lead again.
Shared Inbox
128 Conversations
Today
24 New
Response Time
2.3 min
Resolved Today
47
Payment Reminder Sent
Automated follow-up • 3 customers
Auto-Reply Active
Handling FAQs • 12 responses today
Indiamart Lead Captured
Auto-synced • Just now
Lead Conversion
34%
↑ 12% this month
Everything Your Sales Team Needs
Built specifically for B2B businesses managing high-volume customer conversations across messaging platforms. Stop juggling tools, start closing deals.
Unified Team Inbox
All customer conversations from messaging apps, Indiamart, Facebook, and more in one centralized inbox. No more switching between platforms.
- Assign conversations to team members
- Real-time collaboration and notes
- Filter by status, priority, and source
Multi-Agent Collaboration
Add unlimited team members with role-based permissions. Track performance, monitor response times, and ensure no customer is left waiting.
- Custom roles and permissions
- Performance analytics per agent
- Internal team chat and collaboration
Smart Templates
Create, organize, and deploy message templates instantly. Save hours of typing with pre-approved responses for common queries.
- Dynamic variables and personalization
- Category-based organization
- Quick keyboard shortcuts
Broadcast Campaigns
Launch targeted campaigns to customer segments. Track delivery, read rates, and responses in real-time with detailed analytics.
- Segment customers by tags and behavior
- Schedule campaigns for optimal timing
- A/B testing and performance metrics
Intelligent Auto-Replies
Set up FAQ-based automatic responses. Handle common questions 24/7 while your team focuses on complex queries and closing deals.
- Keyword-triggered responses
- Office hours and away messages
- Smart escalation to human agents
Automated Follow-ups
Never forget a follow-up again. Set automated reminders for payments, quotations, and customer check-ins based on your workflow.
- Payment reminder sequences
- Quotation follow-up automation
- Custom timing and frequency rules
Workflow Automation
Build custom workflows with triggers and actions. Automate repetitive tasks and let the system handle routine operations.
- Event-based trigger conditions
- Multi-step action sequences
- Conditional logic and branching
Lead Source Integration
Connect all your lead sources - Indiamart, Justdial, Facebook Lead Ads, Instagram, and more. Auto-capture and respond instantly.
- Real-time lead synchronization
- Auto-assignment to sales agents
- Source-wise performance tracking
Analytics & Reporting
Get actionable insights with detailed reports. Track team performance, response times, conversion rates, and customer satisfaction.
- Real-time dashboard metrics
- Export reports for management
- Custom date ranges and filters
Built for B2B Sales Teams
Whether you're a manufacturer, distributor, wholesaler, or retailer - manage all customer conversations efficiently
Manufacturers
Handle distributor & retailer inquiries, manage bulk orders, and automate quotation follow-ups efficiently.
Distributors
Connect retailers to brands, manage multi-brand catalogs, and handle high-volume order inquiries seamlessly.
Wholesalers
Serve retailers better with instant price lists, stock updates, and automated payment reminders.
Trading Companies
Handle customer queries from Indiamart & Justdial, manage quotations, and convert leads faster.
What You'll Achieve with BizNuma CRM
Stop wasting time on manual tasks. Let automation handle the routine work while you focus on growing your business.
Save Hours Every Day
Automation handles repetitive tasks - follow-ups, reminders, FAQs. Your team focuses on closing deals, not managing messages.
- Automated payment reminders save 2+ hours daily
- Template responses reduce typing time by 70%
- Auto-reply handles FAQs 24/7 without human intervention
Never Miss a Lead
Auto-capture from Indiamart, Justdial, Facebook instantly. Smart assignment ensures every lead gets immediate attention.
- Real-time lead sync from all sources
- Instant auto-response within seconds of inquiry
- Follow-up automation ensures no lead goes cold
Team Collaboration That Works
Shared inbox means everyone sees customer history. No more "Who talked to this customer?" or duplicate responses.
- Assign conversations to specific team members
- Internal notes and comments for team coordination
- Track performance metrics for each agent
Professional Business Image
Consistent templates, quick responses, and organized communication. Look professional, build customer trust.
- Branded message templates maintain consistency
- Fast response times improve customer satisfaction
- Organized inbox prevents missed or delayed responses
See the Transformation
Stop struggling with scattered conversations across multiple platforms. Here's how BizNuma CRM changes everything.
Scenario | Traditional Way | With BizNuma CRM |
|---|---|---|
Team Collaboration | Personal phone. Team members don't know who spoke to which customer.Leads to confusion and duplicate responses | Shared inbox with full conversation history. Everyone knows exactly what was discussed.✓ Zero confusion, seamless handoffs |
Lead Capture | Manual entry from Indiamart/Justdial emails. Copy-paste customer details. Time-consuming and error-prone.Wastes 30-45 minutes daily | Automatic sync within seconds. Lead appears in CRM with all details pre-filled. Auto-assigned to agent.✓ Instant capture, zero manual work |
Follow-up Reminders | Manual reminders in phone calendar or sticky notes. Easy to forget. Lost opportunities.Miss 40-50% of follow-ups | Automated reminder sequences. System sends payment reminders, quotation follow-ups automatically.✓ Never miss a single follow-up |
Customer FAQs | Reply manually to every "What's your price?", "Do you have stock?". Repetitive and boring.80% of messages are same questions | Smart auto-replies instantly answer common questions. Available 24/7. Complex queries go to human agents.✓ Handle FAQs automatically, save hours |
Bulk Campaigns | Create broadcast lists manually. No tracking. Don't know who received or read messages.No analytics, flying blind | Campaign builder with customer segments. Track delivery, read rates, and responses in real-time.✓ Full analytics and optimization |
Message Templates | Copy-paste from notes app or type everything manually. Inconsistent messaging across team.Looks unprofessional, wastes time | Template library with categories. One-click professional responses. Team uses same approved messages.✓ Consistent brand voice, 5x faster |
The difference is clear: Traditional methods waste time and miss opportunities.
BizNuma CRM automates the boring stuff so your team can focus on what matters - closing deals and growing your business.
Ready to Transform Your
Customer Management?
Join businesses already using BizNuma CRM to manage conversations, automate follow-ups, and close more deals. Start your free trial today.
Full access to all features. No limitations.
Start immediately. No payment required.
Connect integrations and start managing leads.
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